BOOK WITH CONFIDENCE

For more than 20 years, Viennaconcerts.com has provided customers from around the world with a safe and reliable way to book concerts, operas and cultural events in Vienna. The security of your personal information, online payments and privacy is our highest priority. We use modern security technologies and work with trusted payment partners to ensure that every booking is processed safely, securely and in accordance with the latest industry standards.

Security of Data Transfer

All communication between your browser and Viennaconcerts.com (and Vienna-Opera.com) is protected by modern SSL/TLS encryption, ensuring that your personal and payment information is transmitted securely. Whether you are browsing our website, creating a booking or making a payment, your data is transferred through secure encrypted connections.

We continuously monitor and update our systems to keep pace with evolving security standards and online threats, helping to provide every customer with a safe and reliable booking experience.

Security of the Payment System

All online payments are securely processed by Adyen, one of the world's leading payment technology companies, trusted by thousands of businesses worldwide. Your payment information is transmitted directly to Adyen through encrypted connections, and Viennaconcerts never stores your credit card details, providing an additional layer of security for every transaction.

Our payment system supports a wide range of internationally recognized payment methods, allowing you to complete your booking conveniently and securely.

3D Secure, Visa Secure & Mastercard Identity Check

To further protect online payments, most credit and debit card transactions are secured by 3D Secure (3DS), including Visa Secure and Mastercard Identity Check. Depending on your bank, you may be asked to confirm your identity using your banking app, biometric authentication or a one-time security code before your payment is approved.

This additional verification significantly reduces the risk of unauthorized card use and helps protect every transaction.

Privacy Policy

We respect your privacy and handle your personal information responsibly. Your data is used only to process your booking, provide customer support and fulfil our contractual obligations. We never sell your personal information to third parties and process your data in accordance with applicable data protection laws.

Please find our detailed Privacy Policy here.