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KEY FACTS ABOUT OUR PRIVACY POLICY

For more details, please check our complete Privacy Policy

Starting from May 25, 2018, we have a new Privacy Policy in compliance with European Union (EU) General Data Protection Regulation (GDPR).

In addition, we would like to provide you here the most important information (summary) about what data we gather and why, as well as your rights and options.

GENERAL INFORMATION

Viennaconcerts.com asks or stores only the minimum of data absolutely necessary to complete your booking and offer you a great experience in our website. Under no circumstances will your personal data be passed to third parties without your consent. You have the right to see and delete your data.

PERSONAL DATA
In order to complete our service (bookings, event tickets) we will need the following personal data:

Your Name
To be able to book the tickets for you.

Your E-Mail
To be able to confirm the tickets to you or to inform you for possible changes. Eventually to ask you to rate our service.

Credit Card Information
Will only be asked if you place an order. It will only be used for the purpose of payment and completion of your order. In order to do this, this data will automatically and securely (encrypted, SSL) be transferred to Payment / Credit Card Institutions for approval (according to Terms & Conditions, after you have accepted them). We will not save and not even see the Credit Card information.

Address (optional)
You will be asked for a delivery address only if you select "Mail Delivery". In this case, we will have to provide your address to the Mail Company (Example: Austrian Post).

Telephone Number (optional)
If you wish, you can provide us your telephone number. This would enable us to contact you easier in case of an event cancellation or change.

COOKIES

Like almost all websites, our website uses cookies. This enables us to provide you a great service through our website (such as storing your Tickets in the Shopping Cart). Our website also uses cookies to deliver advertising and gather analytic / statistical data. By using our website you agree with this policy.

What are Cookies
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise your device and to remember your actions and preferences (such as your items in the shopping cart) over a certain period of time.

First and Third Party Cookies
Cookies can be ‘first party’ or ‘third party’. First party cookies are cookies set by Viennaconcerts.com. Third party cookies are cookies that are set by a company other than Viennaconcerts.com, such as Google.

TYPES OF COOKIES WE USE

Strictly necessary cookies (Viennaconcerts.com)
These are used to recognise your device and choices you make when you return to our website (such as Items in the Shopping Cart). This enables us to enhance and personalise our content for you. Our website will not work properly without these cookies

Analytical / Statistical cookies (Google Analytics)
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works. These cookies are provided by our third party analytic provider, Google Analytics, but any information collected is only used by us for purposes related to improving our website.

Advertising cookies (Google)
We allow Google to place cookies on your device in order to show you our advertising on other websites. Google will collect information about pages you have viewed and events you may be interested in, in order to select and serve relevant advertisement to you.

YOUR RIGHTS AND OPTIONS

You can ask us to see or delete all your data stored by us by sending us an E-Mail at privacy@viennaconcerts.com

You are free to block or disable cookies in your device, although be aware that by disabling the strictly necessary cookies of Viennaconcerts.com (first party cookies), our website will not work properly (example: your Items in the Shopping Cart will disappear by the time you get to the Shopping Cart!)

More information about Cookies and your options is available at www.aboutcookies.org and www.youronlinechoices.eu

To opt-out of Google Advertisement use of cookies, you can control your Google advertising settings at http://www.google.com/settings/ads

For analytics cookies provided by Google Analytics, you can install the Google Analytics opt-out browser add-on, which will prevent your browser from sending information to Google Analytics.

Detailled information about your rights and options is provided in our Privacy Policy