After you have booked your tickets at Viennaconcerts.com, we will send you by E-Mail your Booking Confirmation - VOUCHER, including your booking number. This VOUCHER will be your ticket. There is no need to pick up tickets in the box office. Just print your VOUCHER, show it at the evening box office and enjoy the concert!

Security of data transfer through Internet is the most important issue for Viennaconcerts.com. We have a secure / encrypted SSL connection which is also certified by "Trusted Certification Authorities". Click here to learn more about security.

Concerts organizers are different cultural institutions, orchestras and companies. The concerts offer different programs, different orchestras and different concert halls and are not affiliated with each other. In order to enable our customers a better overview, Viennaconcerts.com is presenting these concerts by using similar Internet templates.

No. All prices within our website include taxes and we do not charge any Processing Fees. Boking your tickets Online at Viennaconcerts.com will cost you exactly the same as buying your tickets in the office of Concert Organizers. Your Credit Card will be charged with exactly the same Total Amount as it appears in our Booking Forms !

Booking a concert at Viennaconcerts.com is the easiest, the most efficient and secure way to reserve your seats for a concert in Vienna, from the comfort of your home. We want to provide you an overview of all different concerts of classical music this city has to offer, in one single Website . Our Booking Confirmation - VOUCHER will be your ticket. There is no need to pick up tickets in the box office. Just print your VOUCHER, show it at the evening box office and enjoy the concert!

Viennaconcerts.com has contracts with each concert organizer which clearly define the information exchange between us and the organizers. This enables us to absolutely guarantee to our customers that their seats are booked. A Booking Confirmation - VOUCHER from Viennaconcerts.com guarantees your seats 100%.

Yes, you can change the concert date, but only for the same event / orchestra. Changing to another event without cancelling the tickets for the initially booked event is not possible. Contact Viennaconcerts.com at least 3 days (72 hours) before the concert in order to change the date.

Yes, you can cancel your confirmed concert tickets generally up to 3 days (72 hours) before the concert. The cancellation of tickets for all concerts between 24 December and 1 January (Christmas and New Year Concerts) is possible only up to 20 days before the performance. In both cases, Viennaconcerts.com will charge a cancellation fee of 30%. You will get 70% of your money back. Cancelling concert tickets later than 3 days before the event (or 20 days before the event for Christmas and New Year Concerts) is not possible.

This is extremely unlikely to happen. However, if a concert is cancelled, the concert organizer will reimburse your full costs for the tickets. If you wish so, you will be also given another opportunity to attend the concert at another date.

You can contact Viennaconcerts.com by E-Mail or Telephone. Click here for contact details. We would also like to hear from you after you have booked your tickets and attended a concert. Please let us know if you were satisfied with our service.

Easily. Click "Book Tickets" for a date of your choice, complete our secure booking form and click on "Book" at the end of the form. You can also start the process by clicking on a date of your choice in the event-calendar in the start page.

After you have ordered your Vienna Opera tickets at www.viennaconcerts.com, www.viennaconcerts.com will send you by E-Mail a confirmation of your order/booking. Original tickets will be delievered to your home address or your Hotel in Vienna (as provided by yourself in the order form). Opera tickets may be ordered months in advance, but the original tickets will be available only one month prior to the date of performance.

NO. Prices for Vienna Opera tickets listed at our Website already include all taxes, ticket agency commision, credit card fees, etc. www.viennaconcerts.com charges the total price as listed in the website - there are no additional hidden fees.

We check the tickets availability and we update our website daily. However, ordering at www.viennaconcerts.com does not automatically guarantee you the tickets. If www.viennaconcerts.com will not be able to secure tickets you ordered, your Credit Card will not be charged and you will be informed accordingly.

The exact time (hour) of performance is only available one month prior to the performance. However, the operas at the Vienna State Opera start between 16:00 and 20:00 (4:00 PM and 8:00 PM). The begin hour of the performance is also printed on the ticket.

Security of data transfer through Internet is the most important issue for Viennaconcerts.com. We have a secure / encrypted SSL connection which is also certified by "Trusted Certification Authorities". Click "Security" in the main menu to learn more.

Booking an Opera performance in Vienna at www.viennaconcerts.com is the easiest, the most efficient and secure way to book your seats for an Opera in Vienna, from the comfort of your home and weeks or months in advance.

In this case, you will have to cancel your tickets and order new tickets (read the cancelation policy below).

Yes, you can cancel your confirmed Vienna Opera tickets up to 10 days before the date of performance. In this case, a cancellation fee of 50% from the total amount will be charged. 50% of the costs will be refunded to you. If www.viennaconcerts.com for whatever reason fails to deliver confirmed tickets, it must inform the customer not later than 10 days before the performance and must refund the full amount.

You can contact Viennaconcerts.com by E-Mail, Fax or Telephone. Click here for more information.

Yes. Complete this Secure Form and click “Order Coupon” at the bottom of the form. You will have to select a value for the Gift Coupon and provide your E-Mail address and payment information. After you have placed the order online, you will automatically receive an E-Mail confirmation and your Gift Coupon Code.

Yes. You can optionally select another person and send the Gift Coupon to her/his E-Mail address. You can also include a personal message to the Gift Coupon.

While ordering tickets for any event offered at www.viennaconcerts.com and www.vienna-opera.com you will have the option to provide a Gift Coupon Code in a specific form field and click “Check Code”. If the Gift Coupon Code is correct and still valid, the system will automatically deduct the value of your Gift Coupon from the total price of your order.

Each Gift Coupon has a unique Code. One Code (one Gift Coupon) can only be used once. After the use of your Gift Coupon Code, its value will be deleted from our database. In case the value of the Gift Coupon is higher than the value of tickets you are trying to order, the difference will be lost and you will not be able to use it again.

Yes, there is no limit. You can complete and submit the Gift Coupon Form more than once.

Gift Coupons are valid for one year from the moment of their purchase.