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down to read all answers.:
1. How
do I book Vienna Opera tickets at Viennaconcerts.com?
2. If I book an Opera in Vienna through this website, how do
I get my tickets?
3. Are there any additional or hidden processing Fees?
4 . How do you know about available seats for a certain date?
5 . Why is the exact time of performance not available for
some performances?
6 . How secure are Internet bookings at Viennaconcerts.com?
7 . Why should I book at Viennaconcerts.com?
8 . Can I change the date of the performance after my Vienna
Opera tickets are confirmed?
9 . Can I cancel my already confirmed tickets?
10. How can I contact Viennaconcerts.com?
1.
How do I book Vienna Opera tickets at Viennaconcerts.com?
Easily. Click "Book Tickets" for a date of your choice, complete
our secure booking form and click on "Book" at the end of
the form. You can also start the process by clicking on a date of your
choice in the event-calendar in the start page.
2. How do I collect my Opera
tickets If I book a concert at Viennaconcerts.com?
After you have ordered your Vienna Opera tickets at www.viennaconcerts.com,
www.viennaconcerts.com will send you by E-Mail a confirmation of your
order/booking. Original tickets will be delievered to your home address
or your Hotel in Vienna (as provided by yourself in the order form).
Opera tickets may be ordered months in advance, but the original tickets
will be available only one month prior to the date of performance.
3. Are
there any hidden fees or processing Fees?
NO. Prices for Vienna Opera tickets listed at our Website already include
all taxes, ticket agency commision, credit card fees, etc. www.viennaconcerts.com
charges the total price as listed in the website - there are no additional
hidden fees.
4.
How do you know if there are seats availabale for a certain date?
We check the tickets availability and we update our website daily. However,
ordering at www.viennaconcerts.com does not automatically guarantee
you the tickets. If www.viennaconcerts.com will not be able to secure
tickets you ordered, your Credit Card will not be charged and you will
be informed accordingly.
5. Why is the exact time
of performance not available for some performances?
The exact time (hour) of performance is only available one month prior
to the performance. However, the operas at the Vienna State Opera start
between 16:00 and 20:00 (4:00 PM and 8:00 PM). The begin hour of the
performance is also printed on the ticket.
6.
How secure are Internet bookings at Viennaconcerts.com?
Security of data transfer through Internet is the most important issue
for Viennaconcerts.com. We have a secure / encrypted SSL connection
which is also certified by "Trusted Certification Authorities".
Click "Security" in the main menu to learn more.
7. Why should I book at
Viennaconcerts.com?
Booking an Opera performance in Vienna at www.viennaconcerts.com is
the easiest, the most efficient and secure way to book your seats for
an Opera in Vienna, from the comfort of your home and weeks or months
in advance.
8. Can I change
the date of performance after my tickets are confirmed?
In this case, you will have to cancel your tickets and order
new tickets (read the cancelation policy below).
9. Can I cancel my already
confirmed tickets?
Yes, you can cancel your confirmed Vienna Opera tickets up
to 10 days before the date of performance. In this case, a cancellation
fee of 50% from the total amount will be charged. 50% of the costs will
be refunded to you. If
www.viennaconcerts.com for whatever reason fails to deliver confirmed
tickets, it must inform the customer not later than 10 days before the
performance and must refund the full amount.
10.
How can I contact Viennaconcerts.com?
You can contact Viennaconcerts.com by E-Mail, Fax or Telephone. Click
"Contact" in the mein menu.
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